FGV Annual Report 2020

89 Who We Are How We Operate How We Are Governed Additional Information Sustainability Matters Statement & Discussion By Our Leaders Upholding Human Rights & Labour Standards Respecting and protecting human rights of employees and migrant workers by upholding international labour standards. • Dependence on migrant workers, especially from Indonesia and India. • High worker abscondment rate leads to shortage of labour. • Pandemic and restrictive orders/ policies by the Government. • Suspension of FGV’s RSPO Certification. • Establish and maintain good relationships with local and foreign authorities. • Mechanise field work such as infield collection. • Provide conducive living environment for estate workers including providing social activities. • Upgrade workers housing facilities and keep all these facilities in good conditions. • Setup migrant worker initiation center which provides onboarding and training. • Adhere to all Group Human Resource policies relating to the pandemic. • Develop recruitment action plan, implemented and monitored in line with standard requirements. • Develop Human Rights module and Training with TenagaNita. • Examine recruitment process of foreign workers. Community Engagement & Development Engagement with the local communities, NGOs, smallholders in community consultations as well as providing assistance (monetary and non-monetary) to enhance the livelihood of local communities. • Negative perception on lack of actions taken by FGV in addressing sustainability. • Engage with Sustainability team to understand all commitments made by Company, grey areas, KPIs, etc. • Continuously engage with NGOs, media, and relevant stakeholders, to clarify raised issues. • Periodic review of sustainability related policies to align commitments with regulations and market requirements Employee Engagement Ensure employee satisfaction through meaningful engagement and communication to promote an inclusive working environment. • Failure to maintain adequate competent employees. • Suspension of FGV’s RSPO Certification. • Conduct Job Competency and Proficiency (JCP) analysis. • Conduct job rotation/transfer of staff to ensure company activity is not interrupted. • Conduct job redistribution to economically avoid disruption to company activities. • Embark on a long-term programme with the Fair Labor Association (FLA). • Manage and enforce contractors/vendors to comply with national laws and regulations and FGV’s policies and SOPs. Talent Management Provision of continuous training and career development programmes for employees and plantation workers. • Availability of staff. • Poor human capital development. • Provide training or enrollment to external programme for staff’s personal development. • Develop succession plan for critical job functions. • Identify gaps between skills and resources, coaching and mentoring and execute talent management programme. • Manage staff skill gaps which include management programme implementation. • Encourage staff involvement in company activities. Sustainability Matters What it Means to FGV Link to Our Key Risks Mitigation Actions