UPHOLDING LABOUR STANDARDS AND PROTECTING WORKERS’ RIGHTS Building upon our ongoing commitment to human rights and ethical labour practices, we implemented a series of targeted measures to strengthen our labour practices and to minimise any risk of non-compliance towards labour standards. Focus Areas What We Did Governance and Oversight Established a task force that meets every two weeks, to oversee efforts to ensure FGV’s operations are free from the 11 International Labour Organisation (ILO) Indicators of Forced Labour. Compliance and Monitoring Conducted periodic internal audits to monitor compliance with labour standards and identify areas for remediation. Digitalisation and Hours Tracking Implemented a digital system at the estate level to track workers’ working hours, ensuring compliance with national standards and threshold on hours of work and overtime. Recruitment Practices Strengthened recruitment procedures by enhancing due diligence in the selection of recruitment agencies in line with ethical principles and conducted third-party investigations of recruitment fees in source countries. Worker Welfare Invested RM487 million in workers’ housing and facilities upgrades (2018–2023), with an additional RM605.0 million allocated for 2024–2026. Another RM10.9 million was allocated for satellite internet installations to enhance access to internet connectivity at estates in remote areas. As of 2024, we have spent a total of RM79.8 million reimbursing its active and former migrant workers. Grievance Mechanisms Updated grievance policies and procedures, established a Grievance Management Department and Group Grievance Committee, and launched “Suara Kami,” a third-party grievance platform accessible across all operations. PRIORITISING SUPPLY CHAIN COMPLIANCE We conducted pre-sourcing assessments to ensure suppliers and contractors align with labour regulations. Additionally, we engaged with smallholders to evaluate and improve their labour practices, supporting their alignment with human rights standards and ethical operations. WORKERS’ REPRESENTATION We recognise the rights of our employees to unionise. In 2024, 7,455 employees across our operations in Malaysia are members of labour unions within the Group. In 2024, we collaborated with the National Union of Plantation Workers and the Sabah Plantation Industry Employees Union (SPIEU) to support FGV plantation workers’ rights to freedom of association, unionisation, and collective bargaining. WHAT VALUE WAS CREATED IN 2024? 141 Sec 05 DRIVING VALUE THROUGH BUSINESS GROWTH (SUSTAINABILITY REVIEW)
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