Occupational Health and Safety A safe workplace drives productivity, ensures compliance, and protects employee well-being. Our occupational health and safety (OHS) measures mitigate risks, prevent incidents, and create a more resilient work environment. By reducing disruptions and legal exposure, we enhance efficiency, strengthen our reputation, and attract top talent. WHY IS IT IMPORTANT? We manage OHS through established policies, systems, and governance structures that identify, assess, and control workplace hazards while ensuring compliance with regulations and industry standards. OHS compliance is reinforced through both top-down and bottom-up approaches from the structured accountability framework involving the Board of Directors, Group CEO and the Group Management Committee. This ensures that OHS measures are embedded in daily operations. Our Health and Safety Policy, Environmental Policy, and Standard Operating Procedures (SOPs) set the foundation for a safe workplace, aligned with the National Occupational Safety and Health Master Plan 2021-2025 (OSHMP25). We systematically assess and mitigate workplace risks using the Hazard Identification, Risk Assessment, and Risk Control (HIRARC) system, aligned with the guidelines set by the Department of Occupational Safety and Health (DOSH). To reinforce a proactive safety culture, we: • Use the Near Miss & Safety Observation (NeMSO) system to encourage hazard reporting. • Conduct STOP for Five Minutes risk assessments before critical tasks. • Implement Kiken Yochi Training (KYT) to anticipate and prevent potential dangers. WHAT IS OUR APPROACH? We continued to enhance our Health, Safety, and Environment (HSE) performance through targeted initiatives focused on compliance, awareness, and employee engagement. We conducted nine training programmes including sessions for Occupational Safety and Health Coordinators and Risk Assessors, Mega Emergency Response Team trainings, basic occupational first aid, defensive driving for drivers and frequent travellers, safety and health fundamental enhancement trainings. WHAT VALUE WAS CREATED IN 2024? PERFORMANCE OUTCOMES In 2024, occupational health and safety coverage expanded; however, lost time incidents and work-related injuries rose sharply compared to 2023, signaling potential safety gaps. We saw a positive trend in reduced work-related fatalities and a decrease in work-related ill health cases, highlighting the effectiveness of some of our health management strategies. While we observed an increase in lost time incidents and work-related injuries compared to 2023, this presents a valuable opportunity to refine and enhance our preventive measures. Disclosures 2022 2023 2024 Number of employees trained on health and safety standards 41,137 42,309 45,310 Number of workers covered by an occupational health and safety management system 3,316 3,786 4,664 Lost time incident rate 1.79 3.23 5.01A Number of work-related fatalities 3 4 3A Number of work-related injuries 224 405 711 Number of work-related ill health 118 133 87 A The data has been externally assured. Please refer to the Independent Limited Assurance Report on pages 252 to 255 of this report. We will expand and enhance the safety awareness programmes and continuously review and update the OHS strategy to address the emerging risks and align with evolving global OHS standards. WHAT IS OUR OUTLOOK? 143 Sec 05 DRIVING VALUE THROUGH BUSINESS GROWTH (SUSTAINABILITY REVIEW)
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