33 SUSTAINABILITY REPORT 2018/2019 01 S E C T I O N SUSTAINABILITY AT FGV Risk Description Mitigation Measures Outcomes Lack of full traceability of FFB & kernel supply Identified FFB risk elements by mapping the suppliers Traced source of FFB from 67% of external suppliers of FFB. Identified high-risk mills by mapping the suppliers 100% of external mills supplying to FGV have been risk assessed for NDP elements. Identified high-risk FFB suppliers by mapping the suppliers 51% of total FFB from external sources have been risk assessed for NDP elements. Non-compliance with human rights principles Installation of safety boxes for workers to keep their own passports All FGV complexes have installed safety boxes for workers’ passports. Revised employment contracts with new clauses and translated them to the national languages of the workers i. Engaged with Plantation operations workers to brief them on the relevant updates. ii. Revised and implemented employment contracts in five languages. Developed SOP on managing contractors’ performance Established a social and human rights awareness programme to continuously identify, prevent and mitigate any social and/or human rights impacts caused or contributed by the Group’s own activities or by its business partners/supply chain. Revised the formats related to salary disbursement to workers i. Monitored monthly minimum wages. ii. Revised salary slip format related to salary disbursement to workers; improved and implemented in February 2019. No specific platform to address external stakeholders’ grievances Rerouted any sustainability grievances from whistleblowing complaints to Sustainability Issues Management Mechanism (SIM) to address external stakeholders’ grievances Developed mechanism to manage sustainability issues reported through whistleblowing and engagement sessions. Unavailability/ incomplete monitoring of sustainability performance in Non-Oil Palm (NOP) sectors Identified key sustainability aspects Completed identifying sustainability aspects based on industry norm. List of aspects are Energy, Water, Waste and Production Efficiency. Identified NOP organisations having concerns about the sustainability aspects The following organisations were identified as having sustainability concerns in their operations: FGV Kernel Products Sdn. Bhd. FGV Johor Bulkers Sdn. Bhd. FGV Rubber Industries Sdn. Bhd. MSM Malaysia Holdings Berhad Delima Oil Products Sdn. Bhd. Felda Vegetable Oil Products Identified appropriate NOP representatives to liaise with to address the concerns A list of Sustainability Champions was endorsed and approved by the respective organisations’ CEOs. Method/s to measure the improvement in addressing the concerns Some of the identified concerns are being addressed through selected flagship programmes. Monitoring and reporting Established baselines for several sustainability performance indicators, using data collected over three years in the NOP sectors. Not meeting the requirements of evolving sustainability standards and regulations in an adequate and timely manner Gap analysis with peers Gap analysis was conducted using the SPOTT and Forest Tiger scorecards and the Sustainability Report. Management notification Notifications about policy elements within the GSD (Working Group for Group Sustainability Policy Review Project) during GSD and SSC meetings. Identified applicable recommendations Circulated the new norms in the palm oil industry to Management through the respective units’ monthly progress reports in the absence of SSC meetings.
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