81 SUSTAINABILITY REPORT 2018/2019 05 S E C T I O N While the auditors found several gaps in our practices, they also recognised the progress and achievements made by FGV in addressing various labour issues. Such progress included, among others, the following: i. adoption of the Guidelines and Procedures for the Responsible Recruitment of Foreign Workers ii. strengthening of the post-arrival orientation programme iii. revision and translation of employment contracts to local languages of workers iv. establishment of documented procedures and policies reflecting the Group’s commitment on labour policy in respect of all migrant workers employed by FGV v. provision of safe boxes for safekeeping of passports at the choice of workers vi. payment of minimum wages vii. ensuring safety and access to healthcare viii. construction of new accommodation, which is in line with national standards TRUST AND TRACEABILITY CERTIFICATION PROGRESS • Suspension of Serting’s certification by CP. • FGV required to submit quarterly report. • FGV becomes a Participating Company of FLA. • RSPO CP verification audit on 6 units to verify the quarterly progress reports. • Re-instatement/ Lifting of RSPO suspension on Serting Complex. • Submission of action plan and 1st progress report to RSPO. • Submission of 3rd quarterly progress report to RSPO. Nov 2018 Oct 2019 Mar 2019 Jun 2019 Aug 2019 Sept 2019 Nov 2018 – Mar 2019 • Development and implementation of RSPO Action Plan. • Submission of action plan and 2nd quarterly progress report to RSPO. • Resuspension of Serting Complex and suspension of certification processes for other uncertified units on 13 January. • FGV’s response to RSPO Complaints Panel’s letter dated 13 January 2020. • FGV submits an appeal to the RSPO on 3 April against the 13 January decision of the Complaints Panel. Jan 2020 Apr 2020
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