FGV Annual Report 2020

Sustainability Matters During the year, a total of 10 strategic initiatives were implemented to make integrity a fundamental value of the FGV workplace. Key Governance and Integrity Initiatives 01 Internal Customer Satisfaction Survey Prior to the formulation of the FGVACP, the Group conducted an Internal Customer Satisfaction Survey. It attracted 215 responses, which were analysed and critical issues incorporated into the FGVACP. 06 Identification of new corruption risks and review of current risks Corruption Risk Management was extended to FGV Travel; it reviewed 25 existing corruption risks 02 Enhancement of Integrity Awareness Modules Integrity Awareness Modules were enhanced to make it more interactive. The Modules included new topics such as the MACC Act 2009 Section 17A for Corporate Liability. 07 Extension of ABMS Scope The scope of the ABMS was extended to include FGV Travel, PUP/APL. However, due to the MCO, training and facilitation was restricted to employees at the Felda Travel and PUP/APL Headquarters. 03 Enhancement of Corporate Governance and Business Integrity Blueprint The Corporate Governance and Business Integrity Blueprint 2015-2019 was enhanced to be incorporated FGVACP 2020-2023, in compliance with the National Anti-Corruption Plan. 08 Governance and Integrity Training and Awareness An enhanced module of Governance and Integrity Training and Awareness was conducted at 62 sites across the Group. The training sessions were both physical and virtual. 04 Communication on Governance and Integrity GGRM collaborated with Group Strategic Communications to develop and implement the 2020 Communication Plan on the topic pertaining to Governance and Integrity. 09 Online Integrity Talk A talk entitled Tumbuk Rusuk: Dari Norma Baharu kepada Norma Biasa was attended by 200 FGV employees. 05 Online Integrity Pledge The launch of the online version for the FGV Integrity Pledge that saw over 90% take their pledge in 2020. 10 Anti-Bribery Internal Audit (ABIA) The ABIA audit was to be conducted at 68 FGV sites. However, due the Covid-19 movement restrictions GGRM could cover only 30% of the planned number of sites. Corporate Liability under Section 17A of the MACC Act 2009 On 5 April 2018, the new Section 17A of the MACC Act 2009 that was passed introduces corporate liability of commercial organisations in Malaysia. The introduction of Section 17A of the MACC Act 2009, which took effect on 1 June 2020, enables commercial organisations and associated persons to be subjected to legal proceedings should the person associated with the commercial organisations commits a corrupt offence. In preparation for the enforcement of the Section 17A of the MACC Act 2009, FGV implemented several initiatives to further improve its compliance with the Act. They were: For more information on FGV’s Governance, Ethics and Integrity, please refer to Section 5 of this report. Group Internal Audit (GIA) conducted an internal survey on FGV’s preparedness for Section 17A of the MACC Act 2009. The survey provided information pertaining to FGV’s level of compliance and determined areas where improvements needed to be implemented. Internal Survey To strengthen the implementation of ISO 37001: 2006 Anti-Bribery Management System (ABMS) through policy reviews and SOP. A total of 73 Policies and 133 SOPs were reviewed in 2020. To increase the awareness of FGV staff on the existence and effects of violations of the Section 17A of the MACC Act 2009 through extensive training and communication. FGV sought to better understand and fully implement the requirements as stated in the Guidelines for Adequate Procedure. Review of Policies and SOPs Training and Communication Compliance of Guidelines for Adequate Procedure 116 FGV HOLDINGS BERHAD Annual Integrated Report 2020