FGV Annual Report 2020

Kelab Sukan Kumpulan FGV Malaysia On 4 February 2020, FGV formed the Kelab Sukan Kumpulan FGV Malaysia (KSFGV) to strengthen employee inter-relationships and align all sports/social/recreational activities. Since its formation, the Club has undertaken a membership recruitment drive that resulted in the registration of 5,401 employees as members. The club will continue the membership drive in 2021. VOICE OF OUR WORKERS Our workers are important to us, and we are fully committed towards ensuring that their rights are respected and fulfilled. Under FGV’s revised GSP, we have strengthened the provision on the right to freedom of association, and we will be conducting more awareness- raising programmes for our workers including migrant workers on this focus area. FGV Group Human Capital Division oversees their needs by engaging with union representatives regularly. The unions are important platform to channel management decision and gather feedback on worker sentiments and grievances. At FGV, there are in-house and national unions to represent employees at different segments in the Group. We meet each union twice a year, and more frequently, when there are matters arising that need urgent resolution. In 2020, apart from our regular meetings, we conducted seven (7) meetings with unions to discuss matters related to the welfare of the members and other current issues. GRIEVANCE & WHISTLEBLOWING MECHANISMS The welfare of the employees is of great importance to FGV and we view any concerns they may face seriously. In relation to this, we have established grievance platforms to enable workers to voice their concerns or submit complaints and grievances. FGV has established a mechanism to address grievances that may be submitted by our workers through the following channels: The Group also has a whistleblowing mechanism for employees and external stakeholders to report abuses of power, corruption and unethical behaviour as well as any violation of human rights or sustainability standards. In 2020, we made further improvements to the processes involved to safeguard the identity of whistleblowers. This has resulted in more whistleblowers coming forward, an indication that there is more confidence and trust in our mechanism. More information on FGV’s Whistleblower Mechanism is found in Section 5 of this report. Complaint boxes Approaching their appointed representatives Grievance or complaint books Grievance hotline 127 Who We Are How We Operate How We Are Governed Additional Information Sustainability Matters Statement & Discussion By Our Leaders