FGV Annual Report 2020

83 Who We Are How We Operate How We Are Governed Additional Information Sustainability Matters Statement & Discussion By Our Leaders Board of Directors • Oversee FGV at strategic level • Responsible for decision making in the organisation for financial control and business direction • Quarterly internal/external meetings • On-going Company events/ activities • Annual General Meeting (AGM) / Extraordinary General Meeting (EGM) • Annual Analyst Briefings • Financial performance and planning • Operational excellence and technological improvement • Legal compliances, governance and ethics • Upholding human rights and labour standards • Data security and protection • Environmental and resource management Kindly refer to Section 4 of this report. Customers • Receive/buy our products and services • Drive revenue for FGV • On-going internal/external meetings • Conferences/forums/seminars • AGM • Annual surveys • Operational excellence and product development • Legal compliances, governance and ethics • Upholding human rights and labour standards • Data security and protection • Occupational health and safety Kindly refer to Section 4 of this report. Employees • Handle and manage daily operations of the organisation • Represent organisation to communicate with customers and suppliers • Possess knowledge and insight of business operations • Internal/external meetings • On-going company events/ activities, such as town halls, mentoring, roundtable meetings, social gatherings • Company intranet/newsletter • Internal/external surveys • Business continuity and financial performance & planning • Operational excellence and technological improvement • Legal compliances, governance and ethics • Upholding human rights and labour standards • Data security and protection • Environmental and resource management • Occupational health and safety management • Employee engagement and remuneration Kindly refer to Section 4 of this report. FELDA • Key stakeholder of the Company • On-going conferences/ forums/seminars • Annual Analyst Briefings • Operational excellence • Legal compliances • Upholding human rights and labour standards • Environmental and resource management Kindly refer to Section 4 of this report. Field Workers • Perform field work and harvesting of crops • Able to influence the production of yield in FGV plantations • Company website • On-going internal/external meetings • On-going conferences/forums/ seminars • Company events/activities • Company intranet/newsletter • Site visits/audits • Operational excellence • Governance, ethics and integrity • Water management • Remuneration and benefits packages • Employee welfare and engagement • Communication with management and leadership management Kindly refer to Section 4 of this report. Key Stakeholders Why are they important Frequency & Method of Engagement Key Topics & Concerns Raised Our Response