BUSINESS ENVIRONMENT In 2024, businesses navigated rapid digital transformation, rising cybersecurity threats, and the growing need for automation and AI-driven solutions. Stricter regulatory requirements and evolving enterprise technologies pushed organisations to adopt smarter, more resilient systems to enhance efficiency and compliance. FGV Prodata strengthened FGV’s digital capabilities by advancing automation, AI-driven decision-making, and enterprise solutions. The Centralised Workers System (CWS) improved data accuracy, streamlined compliance monitoring, and supported WRO audit requirements. An automated weighing system was implemented ahead of schedule at FGV’s palm oil mills, optimising workflows and reducing human intervention. Preparations for SAP S/4HANA implementation are underway, laying the foundation for real-time decision-making and enhanced resource planning. Cybersecurity resilience was reinforced through an ongoing IT security improvement plan, while empanelment improved resource management and strengthened operational control. OUTLOOK AND PROSPECTS In 2025, the IT landscape is expected to continue evolving, with businesses prioritising digital transformation, automation, and cybersecurity to enhance resilience and efficiency. The phaseout of SAP Business Suite support by 2027 presents a significant opportunity, as many companies have yet to transition to S/4HANA. As one of the local SAP implementation partners, we are wellpositioned to meet this demand, particularly among small and medium enterprises (SMEs) and companies listed on Bursa Securities. Beyond SAP migration, the rising demand for enterprise solutions, Business Process Outsourcing (BPO), and Software-as-a-Service (SaaS) offers significant growth potential. We are exploring BPO as a strategy to diversify revenue streams while enhancing cybersecurity capabilities to strengthen our position as a trusted provider of secure digital transformation services. By leveraging these opportunities and advancing our digital solutions, our IT business is set to navigate industry shifts and drive growth in an increasingly technology-driven environment. 2024 HIGHLIGHTS Awarded a project to develop, implement, and maintain MyInvois system for LHDN. Received the Best GLC Partner Award at the ACER Awards. We drive digital transformation with advanced IT systems and automated digital operations. FGV drives digital transformation through its technology arm, FGV Prodata Systems Sdn Bhd (FGV Prodata), which provides end-to-end solutions in system integration, enterprise services, and managed Information Technology (IT) infrastructure. Since 1991, it has expanded its capabilities to serve government agencies, corporations, and industries such as telecommunications and defence. Recognised as one of Malaysia’s Digital companies by the Malaysia Digital Economy Corporation (MDEC), and as an SAP Silver Partner and Value-Added Reseller, we offer a full range of SAP modules, including SAP S/4HANA, with the expertise to customise solutions tailored to local business needs. By driving FGV’s digitalisation agenda, the segment enhances operational efficiency and contributes to the advancement of Malaysia’s digital economy. INFORMATION TECHNOLOGY WHO ARE WE AND WHAT WE DO 109 Sec 05 DRIVING VALUE THROUGH BUSINESS GROWTH (BUSINESS REVIEW)
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